A distribution company has many moving parts, all of which must work in synchrony: marketing plans, publicity, sales, shipping, collecting, publisher payments—all are interrelated and must flow smoothly.
IPG achieves this synchrony in two ways. First, the activities of every department are captured in databases accessible to members of every other department. Information is thus plentiful and easy to access. Second, there are regularly scheduled meetings of employees at all levels of the company to pass along information between departments. This dedication to transparency helps IPG avoid the interdepartmental squabbles that too often hobble productivity.
Amber oversees the Supply Chain, Customer Service, and Operations departments. Contact her with specific questions pertaining to these teams as well as trading partner requirements including EDI and Pubnet order inquiries and any customer service/operational issues.
![]() | History › First a thriving small press, then 40 years of steady growth as a book distributor. |
![]() | What Makes IPG Different? › IPG offers more distribution programs, marketing channels, and support services than any other distributor. |
![]() | Marketing Services › IPG's dedicated marketing team offers many services aimed at advancing the visibility of their publisher clients' brands and titles. |
![]() | Sales Channels › IPG has more sales channels than any other distributor. |
![]() | Digital Services › Since 2001 IPG has provided e-book conversion, consolidation, storage, and distribution, and very favorable rates for POD printing. |
![]() | Specific Services for Publishers › Pre-pub consultation, sales meetings and shows, access to Bookscan, Publicity and PR, advertising opportunities, and much more. |
![]() | Operations › State-of-the-art software and Distribution Center facilities; 24-hour turn time on orders. |
![]() | Financial Condition & Payment Policies › IPG's client publishers have been, without exception, paid in full and on time. IPG has no long-term debt at all. |
![]() | Distribution Agreement › IPG takes a fee based on net billing but no fees (unlike most distributors) for the storage of active titles, in-out charges, sample copies, etc. |