Independent Publishers Group is seeking a full time Operations Associate. This individual’s primary responsibilities are to process customer and rep orders, create and maintain customer account information, process publisher stock transfer and drop ship requests, manage accounts with special shipping requirements, process publisher fulfillment orders, and assist customer service on the phones when necessary. The Operations Associate will work closely with sales, marketing, and supply chain staff to maintain reserve stock for Trafalgar Square and IPG, and provide administrative support to the Operations Manager. The ideal candidate will have 1-2 years book industry experience, have excellent verbal and written communication skills, be highly detail oriented and organized, and be familiar with all MS Office programs.
Please send all cover letters and resumes to Nicole Trumpinski.
The Publisher Account Specialist is responsible for maintaining accurate financial records for our publisher accounts. This position requires great attention to detail, organizational skills, and impeccable customer service skills. Our publishers rely on the financial information that we provide in order to run their businesses. It is our duty to provide them with complete and accurate information as well as answer any and all questions they may have.
Duties & Responsibilities:
Please email your resume to Nicole Trumpinski.
IPG is always looking for qualified applicants for full-time internships. Qualified candidates are recent college graduates who possess strong written and verbal skills, the ability to multi-task, and a passion for the publishing industry. Other preferred experience includes some sales experience, fluency in Word, Excel, and other Microsoft Office programs, and some knowledge of HTML and CSS. Experience in the book industry and a degree in a related field is a plus. Typically, IPG hires two rotating interns per six-month period; however, a dedicated internship opportunity can become available from time to time. The hours of work are Monday through Friday from 9 a.m. to 5 p.m. The hourly stipend is currently $8.25 per hour. Please send résumés and cover letters via e-mail to Nicole Trumpinski. No phone calls, please.