OverviewStrategies for making differences in work teams an asset, not a liability are provided in this practical guide. Team members are helped to understand and make the most of their differences and to overcome barriers to achievement that are sometimes the result of diversity. More than 50 worksheets provide teams, team leaders, trainers, and consultants with processes, guidance, and tools to learn how to diversify groups while building relationships. An appendix provides an annotated list of resources, including books, training activities, and videos that are helpful in developing group members and training team leaders.
Reviews"[They] have taken the best ideas for building effective teams and combined them with the best we know about diversity." —Julie O'Mara, president, O'Mara and Associates consultants
"I love this book! It is a solid base for my work with organizations, and clients appreciate the [approach's] inclusiveness." —Angelika Plett, Mitte Consult, Berlin, Germany
Author BiographyLee Gardenswartz and Anita Rowe are partners in Gardenswartz & Rowe, a company dedicated to diversity management through consulting and training. Their clients include Shell Oil Company, Starbucks, and Boeing. They are the coauthors of The Managing Diversity Survival Guide, The Diversity Tool Kit, Diverse Teams at Work, Managing Diversity in Health Care, and Managing Diversity in Health Care Manual. They live in Los Angeles.