OverviewFrom employee selection to multirater feedback, this step-by-step guide provides the latest in best practices to effectively implement various human resources (HR) processes in organizations of all sizes. From launch to ongoing business outcome analysis, this record—written by business analytics experts—discusses 11 core HR processes and offers practical tips for successful execution. Intended for HR generalists and managers, this invaluable manual delves into numerous topics, including leadership development, diversity, and job design.
Reviews“The authors push the profession of HR to a new level by showing how to demonstrate the business impact that individual HR processes can have. This is a necessary book for HR and non-HR leaders alike.” —Lea N. Soupata, retired senior vice president of human resources and board member, UPS
“The practical approach taken in this book focuses HR leaders on where to put their limited time, energy, and resources to maximize both individual and organizational performance.” —Vicki Escarra, president and CEO, Feeding America
“This is a ‘must-read’ for HR professionals. It is not only chock full of valuable and accessible information, but it serves as a critical road map for assuring that HR secures opportunities to meaningfully impact the strategic direction of the organization.” —Steven Rogelberg, professor, University of North Carolina–Charlotte
“The information in Business-Focused HR that supports calculating the ROI for HR initiatives is important to use to convince the company to make the investment, while the clear (and statistical) linkage to business outcomes makes the business case a much easier sell.” —Eileen Habelow, PhD, senior vice president, organizational development, Randstad US
“By following the authors’ advice and implementing their practical approaches, CEOs can call upon HR to act as a true business partner and drive outcomes. HR leaders will be able to show the return-on-investment for the processes they implement, and demonstrate the direct alignment of their work to the business strategy.” —Al Stubblefield, president/CEO, Baptist Health Care
Author BiographyScott P. Mondore and Shane S. Douthitt are the cofounders and managing partners of Strategic Management Decisions, a Human Resources analytics consulting company. They are the coauthors of Investing in What Matters: Linking Employees to Business Outcomes. They both live in Huntersville, North Carolina. Marisa A. Carson is a senior consultant with Strategic Management Decisions. She lives in Charlotte, North Carolina.