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Operations Supervisor

FLSA Status: Exempt
Reports to: Warehouse Manager
Employment Status: Full-time


The Operations Supervisor supports the Warehouse Manager in the coordination of daily, first shift operations of the Distribution Center. This position will manage staff and workflows and will be responsible for the development and improvement of warehouse procedures, focusing on inventory control and interdepartmental coordination. This position is ideal for an experienced warehouse supervisor who is detail-oriented, organized, and a problem solver.

Responsibilities and Duties:

  • Work with department supervisors to ensure proper staffing levels and aid in completion of daily tasks as needed
  • Further develop and maintain the IPG Safety and Compliance Program
  • Assist department supervisors with training
  • Identify process improvements and implementation of such improvements
  • Oversee bulk management and returns departments
  • Support the Warehouse Manager as needed


  • High school diploma or GED equivalent required
  • Three years supervisory experience
  • Five years warehouse experience
  • Forklift and order picker certifications required
  • Three years receiving and logistics experience preferred
  • Strong verbal communication skills; fluency in Spanish desired
  • Working knowledge of Warehouse Management System
  • Proficient in Microsoft Outlook, Excel, and Word
  • Physical Abilities: Must be able to pull, push, or lift up to 50 pounds. Must be able to pull or push up to 1,000 pounds via a pallet (hand) jack. Prolonged (8 hours) standing and walking on concrete floors required

How to Apply

Candidates should submit a resume to for further consideration.

About the Company

IPG is the original independent distributor of books, ebooks, and audiobooks from publishers around the world, and a top 10 supplier of book content to, Barnes & Noble, independent bookstores, libraries, and specialty markets, in addition to thousands of retailers globally.

Established in 1971, Independent Publishers Group (IPG) was the first organization specifically created for the purpose of marketing titles from independent presses to the book trade. IPG was acquired by Chicago Review Press in 1987. In the fall of 2006, Chicago Review Press, Inc., the parent company of IPG, bought Trafalgar Square Publishing, Inc., the leading North American distributor of UK publishers. Trafalgar Square Publishing was founded in 1973 and as a division of IPG, now distributes products from clients such as Penguin Random House UK, Australia, New Zealand, and China; Allen & Unwin; The History Press UK; Amberley Publishing; HarperCollins UK; Pan Macmillan; and John Blake.

With consistent growth each year, IPG’s success has come from supporting and encouraging the growth of its client publishers in the United States and worldwide. IPG has a wide reach in the market with its distribution of publishers with academic, Spanish-language, children’s, and general nonfiction and fiction titles.

The Sales Associate will work closely with the Director, International Sales to assist and support in achieving the company’s sales goals and growth objectives in markets outside of the U.S. and Canada. The Sales Associate will be the key support contact for IPG’s foreign subdistributors and sales agencies and will work with client publishers and distribution program directors to facilitate sales in international markets. Additional responsibilities include producing and interpreting sales reports for the international team. Success in this position will be achieved through effectively supporting productive relationships with international partners that leads to meeting or exceeding sales goals and demonstrating analytical skills by producing actionable sales reports that provide insightful data analysis to the sales teams.