OverviewChallenging the perceived value of traditional employee surveys and exit interviews, this guide explores the practical value of the stay interview, a preventive tool in employee retention that proactively addresses potential issues that affect workplace morale and potential loss of staff. Organizations routinely search for clear answers to complex questions regarding how to better retain and engage their best workers. This book directs Human Resources (HR) professionals toward the more effective and less costly solutions of the stay interview by demonstrating their measureable benefit in addressing retention and engagement issues in the workplace. Contending that employee engagement is essential in organizations of any size and bolstered by true stories from companies in which stay interview have been implemented, this book provides solution-oriented help for HR professionals, line managers, and business leaders alike.
Reviews"Full of practical, useful advice, this book can put you to work today to improve retention of your most valued employees. It not only shows you where to look to identify retention problems in your organization, it guides you through the steps for developing the strategies and tactics tailored to meet your company’s specific needs. This is not just for HR professionals; anyone who manages people will benefit from the insights presented here." —John E. Sutton, Senior Vice President, Mercury Insurance Company on Rethinking Retention in Good Times and Bad
Author BiographyRichard P. Finnegan is the president of Finnegan Mackenzie, a firm specializing in reducing employee turnover. He is the author of Rethinking Retention in Good Times and Bad: Breakthrough Ideas for Keeping Your Best Workers. He lives in Longwood, Florida.