Overview
Teeming with practical examples, this guide promotes an integrated approach for carrying out a case study. With a background emphasis on how to ensure the reliability and validity of results, the different steps of this approach are detailed: assessing the appropriateness of a case study; preparation; selecting cases; data collection, analysis and interpretation; and reporting resultsAuthor Biography
Yves-Chantal Gagnon, Ph. D., est professeur à l'École nationale d'administration publique. Il est titulaire de la Chaire Bell en technologie et organisation du travail.