Orders will be shipped via UPS and should arrive within 7-10 days. Please call (800) 888-4741 or e-mail firstname.lastname@example.org to track your order, and for express and international shipping rates.
Effective July 1, 2015, IPG will charge a 3% fee for credit card payments of $1000 or more. This fee will be added to the payment amount, which will be reflected as 1 consolidated charge to the card account.
Permission to return is not required by IPG. Returns must be shipped prepaid to:
IPG Returns Dept.
600 N. Pulaski Rd.
Chicago, IL 60624
Canadian returns must be shipped prepaid to:
124 Guelph Street W
Acton, ON L7J 2M2
Please note that returns sent to IPG’s Franklin Street address will be refused. IPG titles are eligible for return for six months from the date a title is declared out of print or for six months from the date IPG ceases distribution for a publisher.
Eligible returns will be credited as invoiced if return is accompanied by invoice number and discount information. If discount information is not provided the maximum discount will be assumed. IPG will attempt to return ineligible titles at customer expense but can not be held responsible for loss or damages. Finally, credit can be used toward purchases—no cash refunds will be issued. Please contact IPG customer service with any additional questions or concerns regarding returns.