| History > First a thriving small press, then 40 years of steady growth as a book distributor. |
| What Makes IPG Different? > IPG offers more distribution programs, marketing channels, and support services than any other distributor. |
| General Marketing Approach > For publishers: high selectivity and close consultation. For customers: intense human contact and state-of-the-art data feeds. |
| Sales Channels > IPG has more sales channels than any other distributor. |
| Digital Services > Since 2001 IPG has provided e-book conversion, consolidation, storage, and distribution, and very favorable rates for POD printing. |
| Specific Services for Publishers > Pre-pub consultation, sales meetings and shows, access to Bookscan, Publicity and PR, advertising opportunities, and much more. |
| Operations > State-of-the-art software and Distribution Center facilities; 24-hour turn time on orders. |
| Financial Condition & Payment Policies > IPG's client publishers have been, without exception, paid in full and on time. IPG has no long-term debt at all. |
| Distribution Agreement > IPG takes a fee based on net billing but no fees (unlike most distributors) for the storage of active titles, in-out charges, sample copies, etc. |
| FAQs > Any questions? Check out answers to frequently asked questions from customers, clients, and current publishers. |
Publishers frequently call IPG for help with reprint decisions—timing and quantity. This advice is not based on current sales volume alone; stock levels and demand at the wholesalers, sell-through and on-hand quantities at the retail stores, industry trends, and the time of year are also considered.

The quality of IPG’s advice on reprinting is closely related to the fact that everyone involved has had experience setting reprints for Chicago Review Press, IPG’s very successful in-house publishing program. No one has to be told that a reprint that arrives just as a wave of returns washes into the warehouse can turn a successful title into a dud. When it is a question of a reprint, IPG’s experts think like a publisher.
IPG also operates a very aggressive freight logistics program. Client publishers can usually save 65 percent or more on published freight rates, both for copies shipped from the publisher’s printer and for copies sent in bulk from IPG’s distribution center. Our freight logistics specialist will make all the necessary arrangements and will see to it that the shipping cartons are up to standard and are properly marked.
Tom joined IPG in 2001 after five years as inventory manager at LPC Group, a Chicago-area book distribution company. Prior to that, he managed a store for Barbara's Bookstores, an independent chain in the Chicago area, and before that worked for the Follett Book Corporation, managing college bookstores at Lake Forest College and the Student Book Exchange in Evanston, Illinois, which served Northwestern University.