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Order Info
Phone
Fax
Email
Write
Order Online
Reps
Shipping Info
Returns
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5 Easy Ways to Order:
- CALL TOLL-FREE
(800) 888-IPG1 (4741)
(312) 337-0747 All other inquiries
- FAX
(312) 337-5985
- E-MAIL
orders@ipgbook.com
- WRITE
Independent Publishers Group
Order Department
814 North Franklin Street
Chicago, IL 60610
- ORDER ONLINE
Order on our secure server with your Visa or MasterCard. Proceed to our home page to search or browse titles. Add items to your shopping cart and proceed to checkout.
Orders shipped to addresses in the Continental United States will arrive within 7-10 business days. Please allow extra transit time for orders sent to Alaska, Hawaii, or Canada. If the product you ordered is out of stock or delayed, you will be notified by email and given the option to backorder or cancel your order. If your order requires rush shipping, special handling, or you are ordering outside of North America, please contact IPG customer service at (800) 888-IPG1 (4741) or orders@ipgbook.com.
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CONTACT YOUR REP
| Trade Sales |
Jeff Palicki |
x281 |
| National Accounts |
Mark Voigt |
x205 |
| Spanish Special Sales |
Carolyn Ramirez |
x216 |
| Academic Sales |
Paul Murphy |
x229 |
| Museum Sales |
Michael Riley |
x258 |
| Educational Sales |
Karen Adler |
x270 |
| Special Sales |
Richard Williams |
x267 |
| Title Development |
Mary Rowles |
x224 |
| Subsidiary Rights |
Susan Sewall |
(781) 259-0559 |
| Publicity |
Elisabeth Malzahn |
x225 |
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Independent Publishers Group is represented to the trade by the following people:
MID-ATLANTIC & NEW ENGLAND
Chesapeake & Hudson, Inc.
115 W. Potomac Street
Brunswick, MD 21716
(800) 231-4469
FAX (800) 307-5163
office@cheshud.com
Ted Wedel
Bill Hoar
Michael Gourley
Steve Straw
John Vogt
Andy Stocks
office:
Robin Bell
Janine Jensen
Angie Welch
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MIDWEST (to Texas)
Fujii Associates
1400 W. 47th Street, Ste. #4
LaGrange, IL 60525
(708) 354-2555
FAX (708) 354-6534
donsturtz@fujiiassociates.com
Don Sturtz
Mark Fleeman
Thomas Bowen
Eric Heidemann
Andy Holcomb
office:
Lee Craig
Kathy Bogs
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SOUTH
George Scheer Associates, Inc.
211 East Avondale Drive
Greensboro, NC 27403
(800) 265-8504
FAX (336) 854-6908
wrdonnell@aol.com
Wayne Donnell
Tom Murphy
Nathan Carter
office:
Deborah Donnell
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WEST
Faherty & Associates, Inc.
6665 SW Hampton Street, Ste 100
Portland, OR 97223
(800) 824-2888
(503) 639-3113
FAX (800) 257-8646
FAX (503) 598-9850
faherty@fahertybooks.com
Tom Faherty, Jr.
Ken Guerins
Molly Divine
Trevin Matlock
Meredith Baker
Richard McNeace
Jack Colwell
office:
Anna Miller
Shea Petty
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CANADA
(Select Publishers)
Canadian Manda Group
165 Dufferin Street
Toronto, Ontario M6K 3H6
Canada
(416) 516-0911
FAX (416) 516-0917
general@mandagroup.com
Ellen Warwick
Nick Smith
Carey Low
Peter Hill-Field
Tim Gain
Liza Hageraats
Craig Siddall
Jennifer Fyffe
Iolanda Millar
Kathy Bogusky
Anthony Iantorno
office:
Joanne Adams
Tracey Boisvert
Computer Titles only:
Jacqueline Gross & Assoc., Inc.
165 Dufferin Street
Toronto, Ontario M6K 3H6
Canada
(416) 531-4941
FAX (416) 531-4259
jg@jacquelinegross.com
Jackie Gross
Jane McKay
Fernando Nebreda
Gayle Voycey
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UNITED KINGDOM & EUROPE
(Select Publishers - General Trade)
Gazelle Book Services
White Cross Mills
High Town
South Road
Lancaster LA1 4XS, England
(44) 1524-68765
FAX (44) 1524-63232
sales@gazelle.co.uk
(Select Publishers - Computer)
Computer Bookshops Ltd.
205 Formans Road, Sparkhill
Birmingham B11 3AX, England
(44) 121-7783-333
FAX (44) 121-6060-476
customerservice@computerbookshops.com
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AUSTRALIA
John Reed Book Distribution
11 Yandala Street
P.O. Box 257
Tea Gardens, NSW 2324
Australia
(612) 4997-2936
FAX (612) 4997-2937
johnmreed@johnreedbooks.com.au
www.johnreedbooks.com.au
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NEW ZEALAND
(Select Publishers - Children's)
Jay Books
Jack Parker
P.O. Box 30566
113 Normandale Road
Lower Hutt
New Zealand
(64-04) 586-0226
FAX (64-04) 586-8228
jaybooks@xtra.co.nz
Nationwide Books
30 Stewart Street
P.O. Box 4176
Christchurch 8015
New Zealand
(64-03) 366-9559
FAX (64-03) 366-4801
info@nationwidebooks.co.nz
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NORTH AFRICA & THE MIDDLE EAST
(Select Publishers - Computer)
I.P.R. David Atiyah
P.O. Box 25731
1311 Nicosia
Cyprus
(357) 22872355/ (357) 22872356
FAX (357) 22872359
iprschl@spidernet.com.cy
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SOUTHERN AFRICA
(Select Publishers - General Trade)
Phambili Agencies CC
Maria Gomes
11 Sunrock Close
Sunnyrock Ext 2
Germiston 1401
South Africa
(011) 455-3537
FAX (011) 455-3536
phambili@wbs.co.za
(Select Publishers - Computer)
Althorn Books
Collin Hulley
P.O. Box 94146
Yeoville, Johannesburg
South Africa
27-11-642-2893
collinhulley@yahoo.com
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LATIN AMERICA, THE CARIBBEAN, VENEZUELA, & ARGENTINA
(Select Publishers - Computer)
Express Computer Distributors
André Andrews
2101 NW 84th Avenue
Miami, FL 33122
(305) 599-1584
FAX (305) 594-2835
info@expcd.com
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THE CARIBBEAN, BERMUDA, MEXICO, CENTRAL & SOUTH AMERICA, and OVERSEAS U.S. MILITARY BASES
J. C. Carrillo, Inc.
Jerry Cruz Carrillo Ortiz
28 Lino Lane
Sante Fe, NM 87507
(505) 986-8458
FAX (505) 438-0206
jerry@jc-carrillo.com
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INDIA
Shroff Publishers & Distributors Pvt. Ltd.
C-103, TTC Industrial Area
MIDC, Pawane
Navi Mumbai 400 701
India
(91-22) 2763-4290
FAX: (91-22) 2768-3337
www.shroffpublishers.com
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SINGAPORE, MALAYSIA, INDIA, INDONESIA, BRUNEI, THAILAND & HONG KONG
(Select Publishers - General Trade)
Shaik Mohamed Ariff
Fathima News Enterprise
10 Ubi Crescent #03-42
Ubi Techpark (Lobby C)
Singapore 408564
(65) 6220-0532
FAX: (65) 6226-0123
fneariff@singnet.com.sg
www.fnebooks.com
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PHILIPPINES
(Select Publishers - General Trade)
Multimedia Information Technology
Ray Aldea
University of the Philippines
P.O. Box 3191, Diliman
Quezon City, Philippines 1101
cqe-mits@jadephil.net
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SHIPPING INFO
Shipping and handling is $5.50 for the first book and .50 for each additional book. Orders will be shipped via UPS and should arrive within 7-10 days. Please call (800) 888-4741 or email orders@ipgbook.com to track your order or for express or international shipping rates.
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RETURNS
Permission to return is not required by IPG. Returns must be shipped prepaid to: IPG Returns Dept./600 N. Pulaski Rd./Chicago, IL 60624. Please note that returns sent to IPG's Franklin Street address will be refused. Download a PDF of publishers whose titles are eligible for return or contact IPG customer service. IPG titles are eligible for return for six months from the date a title is declared out of print or for six months from the date IPG ceases distribution for a publisher.
Eligible returns will be credited as invoiced if return is accompanied by invoice number and discount information. If discount information is not provided the maximum discount will be assumed. IPG will attempt to return ineligible titles at customer expense but can not be held responsible for loss or damages. Finally, credit can be used toward purchases--no cash refunds will be issued. Please contact IPG customer service with any additional questions or concerns rergarding returns.
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