BUSINESS & ECONOMICS
220 Pages, 6 x 9
Formats: PDF, EPUB, Mobipocket
PDF, $13.99 (US $13.99) (CA $15.99)
Publication Date: April 2012
ISBN 9781586442798
Rights: WOR
Society For Human Resource Mgt (Apr 2012)
Society For Human Resource Management
eBook Editions Available
Will it work on my eReader?Focusing on the day-to-day delivery of quality service that can drive a successful partnership between the Human Resources (HR) department and the rest of the company, this handbook demonstrates how HR managers can and must ensure that their teams develop the ability to anticipate and attend to the needs, wants, and expectations of managers and their employees. As it provides practical tools and guidance on building world-class HR departments, this guide aids HR leaders to plan for future client needs, conduct internal audits, and hire as well as reward customer-centric individuals. Lessons learned from thriving businesses, such as Walt Disney Co., Marriott International Inc., and Darden’s restaurants, are also applied and explained in the HR context.
“In Becoming the Evidence-Based Manager, Gary Latham delivers a well-reasoned and highly practical approach to delivering superior results through more scientific management approaches. Having seen some of his ideas implemented in our organization and others, I can easily testify to their effectiveness. This book is a welcome respite from some of the more common psychobabble on the art of management and leadership.” —Donald Guloien, President and CEO, Manulife Financial, on Becoming the Evidence-Based Manager