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The 9 Lessons Every HR Professional Must Learn to Be Successful


160 Pages, 6 x 9

Formats: Trade Paper, Mobipocket, PDF, EPUB

Trade Paper, $32.95 (US $32.95) (CA $39.95)

Publication Date: May 2011

ISBN 9781586441982

Rights: WOR

Society For Human Resource Mgt (May 2011)
Society For Human Resource Management


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Price: $32.95


Designed to help HR and line managers deal with challenging employees in the workplace, this study enlists a novel approach by tying together several real-life—and often entertaining—examples of employee behavior within a broad range of circumstances. Following the stories in each chapter, an analysis of how the HR professionals handled the situations highlights the benefits and detriments of their choices, showcasing both successes and failures—and what can be learned from them. Providing valuable examples and thought-process guidance, this record is ideal for understanding the ethical and legally defensible practices of human resource management.

Author Biography

Dale J. Dwyer, PhD is a professor of management at the University of Toledo. He lives in Arlington, Virginia. Sheri A. Caldwell, PhD is HR Director at the Grain Division for The Andersons. She has held top human resource management positions at Hickory Farm, the University of Toledo Physicians Group, the Toledo Zoo, and American Identity. She is past president of the Toledo Area Human Resource Management Association and was on the human resources committee for the American Red Cross. She lives in Oregon, Ohio. Dale and Sheri are also the coauthors of Got a Solution? HR Approaches to 5 Common and Persistent Business Problems.