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Order Info
Phone
Fax
Email
Write
Order Online
Reps
Shipping Info
Returns
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5 Easy Ways to Order:
- CALL TOLL-FREE
(800) 888-IPG1 (4741)
(312) 337-0747 All other inquiries
- FAX
(312) 337-5985
- E-MAIL
orders@ipgbook.com -For orders
only.
frontdesk@ipgbook.com -For inquiries
only.
- WRITE
Independent Publishers Group
Order Department
814 North Franklin Street
Chicago, IL 60610
- ORDER ONLINE
Order on our secure server with your American Express, Discover, MasterCard, or Visa. Proceed to our home page to search or browse titles. Add items to your shopping cart and proceed to checkout.
Orders shipped to addresses in the Continental United States will arrive within 7-10 business days. Please allow extra transit time for orders sent to Alaska, Hawaii, or Canada. If the product you ordered is out of stock or delayed, you will be notified by email and given the option to backorder or cancel your order. If your order requires rush shipping, special handling, or you are ordering outside of North America, please contact IPG customer service at (800) 888-IPG1 (4741) or frontdesk@ipgbook.com.
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CONTACT YOUR REP
| Trade Sales |
Jeff Palicki |
x 281 |
| National Accounts |
Mark Voigt |
x 205 |
| Spanish Special Sales |
Diana Calice |
x 216 |
| Academic Sales |
Paul Murphy |
x 229 |
| Gift/Special Sales |
Michael Riley |
x 258 |
| Educational Sales |
Karen Adler |
x 270 |
| Title Development |
Mary Rowles |
x 224 |
| Subsidiary Rights |
Susan Sewall |
(781) 259-0559 |
| IPG Publicity |
Jen Wisnowski |
x 227 |
| Trafalgar Square Publicity |
Emily Van Camp |
x 236 |
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IPG TRADE REPRESENTATIVES
Please click on this trade rep PDF for our current rep listings.
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SHIPPING INFO
Shipping and handling is $5.50 for the first book and .50 for each additional book. Orders will be shipped via UPS and should arrive within 7-10 days. Please call (800) 888-4741 or email orders@ipgbook.com to track your order or for express or international shipping rates.
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RETURNS
Permission to return is not required by IPG. Returns must be shipped prepaid to: IPG Returns Dept./600 N. Pulaski Rd./Chicago, IL 60624. Please note that returns sent to IPG's Franklin Street address will be refused. Download a PDF of publishers whose titles are eligible for return or contact IPG customer service. IPG titles are eligible for return for six months from the date a title is declared out of print or for six months from the date IPG ceases distribution for a publisher.
Eligible returns will be credited as invoiced if return is accompanied by invoice number and discount information. If discount information is not provided the maximum discount will be assumed. IPG will attempt to return ineligible titles at customer expense but can not be held responsible for loss or damages. Finally, credit can be used toward purchases--no cash refunds will be issued. Please contact IPG customer service with any additional questions or concerns regarding returns.
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