During the 40 years of its existence, IPG has never failed to pay its distributed publishers in full and on time. This has been possible because, while IPG is an aggressive marketer of books, it applies very conservative principles to its financial management. Large cash reserves are maintained in the form of short-term financial instruments, and a line of credit is always available if needed. Unlike most distributors, IPG does not pass through to its publishers any part of the income lost because of uncollected or disputed invoices.
IPG has good working relationships with the accounting staffs of its customers, but in the case of the larger customers, keeping the accounts accurate is a real challenge. Returns are always difficult with larger customers because they take credits for returns well before these returns arrive in the IPG distribution center. This means IPG has to maintain an elaborate chargeback system to reconcile the inevitable discrepancies. Disputes arising from returns, co-op advertising charges, and other kinds of claims must be negotiated and settled.
Because of its size, IPG has good leverage to collect what is owed by its customers. Still, some customers need to be reminded to pay on time, and a small percentage must be turned over to collection. Overall, IPG’s write-offs are very low.
The statements that accompany payments sent to publishers are detailed, and any charges are supported by attached documents. Questions that publishers have about these statements and documents are resolved quickly.
Payment in full for amounts due each publisher for the appropriate sales month is sent at this time as well. Publishers who need up-to-the-minute sales data to plan reprints or promotional activities can obtain this information at any time by calling the IPG office.
Cara started working for IPG in 2011 in the accounting department and became Controller shortly thereafter. In 2013, Cara was promoted to CFO after Teresa Gamboa retired after 24 years of service. Before joining IPG, she worked in public accounting for seven years performing audit and tax work. She is a licensed CPA in the state of Illinois and has a Bachelor’s in Accounting from the University of Texas at San Antonio.
Cara is responsible for maintaining and analyzing the financial statements, cash management, and managing the accounting department for IPG. She and her staff ensure that IPG publishers receive prompt payment and accurate accounting information. They are continuously working towards improving their processes and providing excellent customer service.
First a thriving small press, then 40 years of steady growth as a book distributor.
|What Makes IPG Different? ›|
IPG offers more distribution programs, marketing channels, and support services than any other distributor.
|Marketing Services ›|
IPG’s dedicated marketing team offers many services aimed at advancing the visibility of their publisher clients’ brands and titles.
|Sales Channels ›|
IPG has more sales channels than any other distributor.
|Digital Services ›|
Since 2001 IPG has provided e-book conversion, consolidation, storage, and distribution, and very favorable rates for POD printing.
|Specific Services for Publishers ›|
Pre-pub consultation, sales meetings and shows, access to Bookscan, Publicity and PR, advertising opportunities, and much more.
State-of-the-art software and Distribution Center facilities; 24-hour turn time on orders.
|Financial Condition & Payment Policies ›|
IPG's client publishers have been, without exception, paid in full and on time. IPG has no long-term debt at all.
|Distribution Agreement ›|
IPG takes a fee based on net billing but no fees (unlike most distributors) for the storage of active titles, in-out charges, sample copies, etc.
Any questions? Check out answers to frequently asked questions from customers, clients, and current publishers.