| History > First a thriving small press, then 40 years of steady growth as a book distributor. |
| What Makes IPG Different? > IPG offers more distribution programs, marketing channels, and support services than any other distributor. |
| General Marketing Approach > For publishers: high selectivity and close consultation. For customers: intense human contact and state-of-the-art data feeds. |
| Sales Channels > IPG has more sales channels than any other distributor. |
| Digital Services > Since 2001 IPG has provided e-book conversion, consolidation, storage, and distribution, and very favorable rates for POD printing. |
| Specific Services for Publishers > Pre-pub consultation, sales meetings and shows, access to Bookscan, Publicity and PR, advertising opportunities, and much more. |
| Operations > State-of-the-art software and Distribution Center facilities; 24-hour turn time on orders. |
| Financial Condition & Payment Policies > IPG's client publishers have been, without exception, paid in full and on time. IPG has no long-term debt at all. |
| Distribution Agreement > IPG takes a fee based on net billing but no fees (unlike most distributors) for the storage of active titles, in-out charges, sample copies, etc. |
| FAQs > Any questions? Check out answers to frequently asked questions from customers, clients, and current publishers. |
Many IPG publishers make use of IPG’s fulfillment services to take care of orders generated by their own advertising efforts or websites. IPG can process all major credit cards and its computer system keeps track of the books sold and captures the customer information for each order. Publishers can link directly into IPG’s online shopping cart, and can provide this feature to their authors and specialty accounts to help maximize revenue for sales generated by their marketing efforts.
Also, most IPG publishers take advantage of IPG’s fulfillment service (at a much-reduced rate) to ship orders they have generated themselves to corporations, groups, or other nonbook customers not sold by IPG. This means that many IPG client publishers do not need to operate their own warehousing facilities.
Publishers who work through a distributor often complain that they lose touch with their marketplace and that they cannot get straight answers to their questions from the distributor. IPG is intensely aware of this very real problem and overcomes it by providing a wealth of market information to its client publishers.