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Accounts Receivable Associate

FLSA Status: Non-Exempt
Reports to: A/R Manager
Employment Status: Full-time

Established in 1971, Independent Publishers Group (IPG) was the first organization specifically created for the purpose of marketing titles from independent presses to the book trade. With consistent growth each year, IPG’s success has come from supporting and encouraging the growth of its client publishers in the United States and worldwide. IPG has a wide reach in the market with its distribution of publishers with academic, Spanish-language, computer, and general trade nonfiction and fiction titles. IPG was acquired by Chicago Review Press in 1987. In the fall of 2006, the senior management of Chicago Review Press, Inc., the parent company of IPG, bought Trafalgar Square Publishing, Inc., the leading U.S. distributor of UK publishers. Trafalgar Square Publishing was founded in 1973 and distributes for clients such as Penguin Random House UK, Australia, New Zealand, and China; Summersdale; Pavilion Books; Allen & Unwin; The History Press; Amberley Publishing; HarperCollins UK; Pan Macmillan; and John Blake.

IPG is the second largest independent distributor of books and e-books in the world, and one of the top 10 suppliers of book content to Barnes & Noble, Apple,, and Kobo, among thousands of other retailers globally. Want to know who’s behind that new book on your coffee table? Chances are good that your bookstore sourced it from IPG.


The A/R Associate is responsible for tracking and resolving outstanding payment issues. The candidate must have a proven knowledge of general accounting principles. The work routine is complex; tasks are highly interrelated and generally tied to the billing and subsequent collection of aged receivables. The ideal applicant should display a positive and proactive attitude, strong organizational skills, the ability to prioritize and multitask and be a strong communicator, both paper and over the phone, as he or she will frequently deal with higher levels of management.

Responsibilities and Duties:

  • Interact and partner with multiple internal departments to ensure timely and accurate billing of claims and collection of balances owed.
  • Ensure payments are received, processed, and applied in a timely manner.
  • Project monthly cash in-flow and calculate yearly bad debt write-offs
  • Follow up on issues that sales department has to resolve with accounts’ buyers that may affect payments/settlements (such as coop/discount issues/backorder policies, etc.) and analyze on title file management issues that may affect A/R
  • Make daily collection calls while conducting account research and analysis
  • Interact with customers to resolve outstanding issues


  • Bachelor’s degree in accounting or related field
  • Experience within the Publishing or Media industry ideal
  • 2 to 3 years of proven collections experience
  • Communicates clearly and concisely, verbally and written.
  • Persistent in pursuing, rebutting and escalating issues as necessary
  • Organizational skills - responsible for classifying the work to be done day to day into realistic and manageable goals when situational changes demand it.
  • Goal-oriented - holds him/herself accountable to achieving shared and personal goals.
  • Establish and maintain effective working relationships with employees, customers and external vendors.
  • Demonstrate high proficiency in Microsoft Excel, and others as required. An Excel skills test will be administered.
  • Knowledge of Great Plains or similar software is a plus
  • Physical abilities: None
  • Travel requirements: None

Interested and qualified candidates should submit their cover letter, résumé, and salary requirements to Jessie Jonik at No phone calls, please.