| History > First a thriving small press, then 40 years of steady growth as a book distributor. |
| What Makes IPG Different? > IPG offers more distribution programs, marketing channels, and support services than any other distributor. |
| General Marketing Approach > For publishers: high selectivity and close consultation. For customers: intense human contact and state-of-the-art data feeds. |
| Sales Channels > IPG has more sales channels than any other distributor. |
| Digital Services > Since 2001 IPG has provided e-book conversion, consolidation, storage, and distribution, and very favorable rates for POD printing. |
| Specific Services for Publishers > Pre-pub consultation, sales meetings and shows, access to Bookscan, Publicity and PR, advertising opportunities, and much more. |
| Operations > State-of-the-art software and Distribution Center facilities; 24-hour turn time on orders. |
| Financial Condition & Payment Policies > IPG's client publishers have been, without exception, paid in full and on time. IPG has no long-term debt at all. |
| Distribution Agreement > IPG takes a fee based on net billing but no fees (unlike most distributors) for the storage of active titles, in-out charges, sample copies, etc. |
| FAQs > Any questions? Check out answers to frequently asked questions from customers, clients, and current publishers. |
The large retail accounts—Barnes & Noble, Amazon—are intensively serviced by in-house IPG staff. These experienced salespeople are well prepared. In the yearly "trading partner" reviews conducted by these national accounts, IPG always receives a rating of "excellent."

Mark has been with IPG since 1996. He sells to Barnes & Noble, Barnes & Noble College, BarnesandNoble.com, Books-A-Million, and Borders, which requires frequent visits to their offices and telephone and e-mail contacts every day.
Prior to working for IPG. Mark was Sales Manager at Pfeifer-Hamilton Publishers in Duluth, Minnesota. Mark was named by Barnes & Noble as their “Salesperson of the Year” in 2009.
Here is a partial list of what Mark and his staff do to properly serve the major retail accounts.